Nothing bad towards the owner of the timeshare or the room! I was extremely dissatisfied with the property and specifically the employees. 1. We were sent the wrong address and ended up going to the wrong property. After 30 mins to find that out, they sent us to the next location in the middle of rush hour so we then had to drive another hour on top of original drive time. 2. After arriving at the new location it seemed like we were a hinder to the desk employee. They even wanted more money after the trip was paid in full! So after check in I asked where to find the room, the lady rolled her eyes and then gave me a map with black sharpie on it and said have a nice day! Wow!! 3. Took another 20 mins to find the location of the room. One way streets, along with run down looking location, and awful front entrance, at this point I was ready to go home! Because I was doing something special for my daughter I suck it up and kept going. I have so much more but to cut this short. It’s not worth the stay! Water is $, internet $a day, only thing nice was the room. I’ll never stay at this location or another westgate again!