2 makuuhuonetta, 2. 5 kylpylä, vuodepaikkoja 7
My Vacation Haven
- englanti, espanja, venäjä
Juhlia/tapahtumia ei sallita
Lemmikkejä ei sallita
I was not happy with not being able to get into the room until 4. I know that you stated that on your rules, but it was available with no one there the night before. We got there around 3 your time and it was raining and nasty weather. Then you sent me a message that you shampooed the carpets, and they may still be wet. Yes, they still were wet when we finally got in at 4 sharp. You can send me a text the day before to entice me to come a day before for 30% off to make more money off of me, but then when I come for my planned reservation I come into wet carpets. Luckily for you, yes the place was nice and clean and the rest of the stay was great. I would recommend to be a little more lenient on check in time, because most people travel a distance, and also please do not shampoo carpets the same day that guest are arriving.
Hi Brenda! It is great to hear you enjoyed your stay at Luau I 6409/6411, it truly is a great home for the perfect vacation. Thank you for your review. Unfortunately, we do not offer early check in due to the busy schedules that housekeeping and our inspectors must stick to. We appreciate you choosing My Vacation Haven and we hope to help you in booking your next great vacation!
We love this location, the closeness to the beach and the amazing property, pool and grounds! Only complaint would be the very old and very uncomfortable pull out couches. They definitely need to be updated! Other than that, great place!!
Hi Kristin! So happy to hear that you enjoyed your vacation! Thank you for taking the time to leave a review. We appreciate you choosing My Vacation Haven, and we look forward to hosting you again in the future!
Needs a few things
Condo is good shape but furniture dated and needs to be stocked better. Sofa bed very uncomfortable. Dining room chairs worn out. Only one remote for two televisions. Kitchen not stocked with all needed items. Great location
Absolutely horrible, dated,dirty, half the appliances didn’t work and the smell was atrocious!!
Dirty smelly carpet, oven handle fell off, toaster didn’t work, dishwasher didn’t clean, sofa bed was so bad we had to purchase blow up bed! Sandestin should not allow this unit to be rented, absolutely disgusting!
Hi Jill, thank you for choosing us as your vacation partner. We are deeply sorry for your experience in Luau- your stay was not up to our standards and we will absolutely be meeting with our housekeeping and maintenance teams to ensure that everything is corrected and this does not happen again. We cannot apologize enough for the state of your room during your stay. We hope to have the opportunity to host you again in the future to show you the true excellence that My Vacation Haven strives to provide.
Clean and comfortable
The sofa bed is very bad shape
Nice condo overall
We had a corner unit in Luau 1, and it had a nice, large balcony. The interior was well appointed (even with a queen sized air mattress), but the kitchen was somewhat cramped. The main downside was the very poor wifi signal, which worked about 10% of the time.