Peruutettuja varauksia ei hyvitetä
Great Villa - area in need of improvement
During the booking process Ali was excellent in his communication and help.
When we arrived Enis was a few minutes behind us with two cleaners. We had to stay outside the villa until they had cleaned and some communication issue meant that they didn't get enough time to clean properly. As such the Villa needed a deep clean before we felt comfortable.
First impressions of the beighbourhood were let down by poorly maintained roads and pavements outside the villa and barbed wire on the property perimeter.
Thankfully once inside the villa was mostly well maintained with the exception of the bath and shower facilities. Each bathroom had one problem or other with the shower or bath, including mildew or broken completely.
The pool area was clean and brilliantly maintained by pool staff who arrived almost daily to maintain the water and cleanliness. We enjoyed many hours in the water. Likewise a gardener was there daily to water the grass.
As is often the case and no fault of the owner, the electrics would often trip, needing a quick flick of the master fuse, but we suspected this was caused by the dishwasher and once we stopped using it the problems ceased.
Enis and his staff were always on hand to help if needed and we recommend the Garden Cafe Bar for drinks and kebabs. The staff there were excellent too.
By and large we would recommend this villa for large groups and we left it in a better condition than when we arrived including a new kettle and kitchen knives.