Huvila, 7 makuuhuonetta, 5 kylpylä, (nukkuu 14-18)
Ann and Gary
100 %:n hyvitys, jos peruutus on tehty vähintään 60 päivää ennen saapumispäivää.
Great house! Great location
The house was great... the furniture was functional though certainly "lived in"... this wasn't an issue for our family but some renters might be slightly taken aback by how nice the house is and how used the furniture is. The location was amazing, close to a ton of shopping if you plan to purchase groceries for your stay. Went to Disney 5 times and averaged about 20 to 25 minutes driveway to parking lot. The only knock on the experience and it was a slight one was my interaction with the property manager... called to confirm check-in process and the line was very weak and broken (hard to understand) also the conversation felt very rushed... However, the property manager could have been busy out and about and in a bad service area, definitely didn't hold this against him or the owners. I would definitely look to stay at another one of Ann and Gary's villas in the future.
Thanks for your feedback William! Yeah property managers are on the road servicing customers and some areas might have poor signal thus weak line but if you leave a message, they are very responsive.
Nice home overall and location is convenient to Disney and shopping but property dose need some maintenance.
We will definitely be back
We just left the house and we miss it already...what an awesome time we had. We were 14 and we were so comfortable. It’s a great place, very well maintained, well managed and we are grateful that we were able to have the days we had there....great memories...I highly recommend it to anyone traveling with a group. Property owner Ann was very helpful. Also I had a question and property manager Ken was quick to answer.
Thanks very much Sonia! I'm glad it all worked out and you had a wonderful time in the villa before your cruise trip! Welcome back :) Ann and Gary
Property needs a good cleaning and some repairs
rooms nice size and sufficient bathrooms
Nice size kitchen & living/family room.
Sofas were torn up so badly--needed sheets to cover them to sit on.
Pool man on Friday right after check in told us furniture was ruined by last rental and new furniture was on order--just didn't arrive in time for our stay. They would be back the next day to fix the sliding glass door out to the patio and work on the TV's in the bedrooms that weren't working properly.
There was NO one who even attempted to come and fix these things, not even a phone call. When looking into the "play room" there were more "ruined" pieces of furniture that looked like they had been there for ages. Clearly, wear and tear from years of use and not replaced.
Unit was dirty--not good attention to cleaning. Rugs in front of shower simply turned over because they looked cleaner on the other side when it was really filthy. Mold in the showers, stains on the walls, floors dirty. Even the sheets had sand in them, not sure if they had really been changed.
Trash cans were FULL when we went to empty the garbage!
No Laundry soap provided nor indicated on paperwork. When it came to doing the towels, we didn't know laundry soap wasn't provided.
Thanks for the review. To be honest, the feedback took us by surprise. We reviewed it together with the property management and confirmed that this group had never contacted any of us during their short two night stay. Property manager's response: "Our policy is guest should report problems within 24 hours of there arrival. If guests don't call us or contact booking agent during there stay we assume all is well with guests. Why did they contact us if they had issues so to give us a chance to rectify, if these were true??" Manager also confirmed that a brand new could has been purchased and delivered.
Beautiful home in a quiet neighbourhood
We enjoyed our stay in a very spacious 7 bedroom home. We didn’t have to worry about anything. Having a pool and a game room kept the young ones busy. Not too far from all parks. Parking was no issue. We will be returning again. Owners are very friendly and responds quickly to our needs
Thank you Lyne! You have rented from us twice and as always we would love to host you again soon! :) Ann and Gary
Very beautiful property
From the time i walked through the front door, I was over pleased with this property. The house was very clean and neat. The bedrooms are very spacious with bathroom access from any bedroom in the home. The pool was clean and the gas grill was very beneficial. The kitchen was fully equipped with utensils and dishes for anything we chose to cook. All of the TVs worked properly. The game room was very spacious with a "3rd" pullout couch and tv. Between this comfortable home and the Florida sun, it was a mind battle for me not to extend my vacation an extra week☺. It is close to I-4, Disney World, Walmart, and restaurants. I would recommended this home to anyone I know travelling to the Disney/Kissimmee area. Thanks for the opportunity to reside in your lovely property Mrs. Ann Yu. I look forward to staying here again with my family.
Thank yo Stephon. Glad to know you had a wonderful time! We would love to hear from you again! :) Ann and Gary