1 makuuhuone, 2 kylpyhuonetta, vuodepaikkoja 8, 2 king-size-vuodetta, 2 queen-vuodesohvaa, täydellinen keittiö
100 %:n hyvitys, jos peruutus on tehty vähintään 30 päivää ennen saapumispäivää. 50 %:n hyvitys, jos peruutus on tehty vähintään 14 päivää ennen saapumispäivää.
Better options available
The cabin was dirty. The Hammock advertised was there but was in the trash. Cannot watch the TV in the main bedroom because a gigantic bed post blocks it. The shower on the 2nd floor is cramped as if it was inside an RV. The deck is unsafe seeing I found termites and loose boards. The steps leading to the entrance are rotted and broken. The 2nd deadbolt that locks and unlocks only from the inside was broken. The owner doesn't think it's important on a rental but when you have maintenance and the owner having access to the property with a door code it is extremely important for peace of mind while you and your family are inside asleep. Overall horrible stay. VRBO even recommended I charge back my credit card when they weren't even able to reach the owner. BEWARE!
Its unfortunate we have to share our cabin with inconsiderate people like this. VRBO never called me about these guests. However I did get a call from some nearby family at 1:00 AM in the morning staying at the resort asking me to please call my current guests and asking if I could quiet them down. It seems they were drunk and belligerent and would not let anybody in the resort sleep. These were the kind of people we are dealing with here.
We have a standard size shower stall in the 2nd floor bathroom. I took the hammock down because it was old and was beyond its useful life. I use a professional cleaning company called property Sense and have not had any other complaints about the cabins cleanliness. I currently have a work order in to rebuild the deck steps.
Also had missing pool balls after these guests left.
Not what I hoped for
We stayed at this cabin as our first trip to Pigeon Forge. Upon entry it looked similar to the photos. However, we immediately noticed that the computer didn't work, The arcade advertised did not work, the air hockey table was very beat up and didn't work well. Then to add insult to injury the hot tub did not work, and after calls to the owner who assured us it would be fixed before we left we never got to use or enjoy it either. The cleaning staff did so well that there was a dead bug on the stairs and a roll of toilet paper shoved down in one of the pool table pockets. The bed upstairs was so uncomfortable my 13 and 14 yr old couldn't take it. The pullout couches were equally uncomfortable. The only ones who slept ok were my husband and I..Our bed was ok. The bathroom in the master is nice however, the jacuzzi tub is not there it is upstairs in a more public setting where we couldn't enjoy it. The kitchen was nice but the pans were warped and impossible to cook on. There was a great playground across the street that was convenient and fun. The view was amazing and we loved it. Overall it would have been better if all the things advertised would have worked. We got this cabin due to all it's amenities and when it rained the entire time we were in Pigeon Forge we had to leave the cabin daily because there was really nothing to do. The pool is also miles away ..it is at the bottom of the resort area and this cabin is at the top. My children were asking to come home by day 2 which is never a good thing. The owner seemed nice and pleasant to deal with but with nothing working I was just out a lot of money and had an unhappy family. I won't be back.
It is unfortunate some of the things were not working during your visit. I have since upgraded all or most of the things on your list. The air hockey table has been replace by a brand new foosball game and the arcade game has been replace with a brand new multi-game arcade system. As far as the cleaning goes we have since brought in a new property manager with professional cleaners. As far as the hot tub goes I am sorry it was on the fritz during your stay. I did call the service company when we figured we could not get it to work by resetting the controls. It is unfortunate they did not get it working sufficiently before your stay ended.
We had a wonderful time! Everything was very nice, and had every amenity we wanted and more. Location can be beat! The playground was nice; it was a little big for my toddler, but he still liked playing with daddy on it.
Thanks for the feedback! Yes, this is a great place for kids with the playground right across the street. Come on back and see us again when you can. We love returning tenants and even offer a 10% discount.
Excellent cabin...5 stars!
We love StarrCrest resort but not the prices of renting through the rental companies. We found this cabin and WOW...what a find! Although it says 1 bedroom, there is a very nice, seperate living area with a king bed upstairs. We travelled with 2 kids and it worked out perfect. Plenty of room for everyone. I think 2 couples could even share this cabin and still have privacy and plenty of living space. It was like new inside and out. We remembered our stroller, but were pleasantly surprised to find a stroller at the cabin also. And the proximity to the playground was PERFECT. They also provide an informational binder in the cabin that has all the local restuarants menus and information. We'll definitely be back to this cabin.
We are glad you enjoyed the cabin. Definitely would be glad to see you return. We sure do offer some of the best rates at StarrCrest. No middleman to increase prices so the customer is ultimately the winner. Don't forget to take advatage of our 10% loyalty discount on your return!
GREAT STAY! GREAT ANNIVERSARY TRIP!!
Just wanted to let you know how much we enjoyed your cabin. The views are beautiful!! The hot tub wonderful! And I loved relaxing in the heart shaped jacuzzi. We enjoyed our 23rd anniversary trip. The 3D tv was also wonderful!!! It ended up being cool at night while we were there so we even got to enjoy the fire place. So much to do at the cabin, you don't feel like you have to leave.....but we came in the jeep so we did go enjoy beautiful rides thru the mountains!! Thanks for sharing!!! We will be back and bring the kids!!
Awesome! Glad to hear you had such a good time. We welcome you back whenever you can make it. Remember to have the kids pack some of thier favorite games for the PS3 and let us know when you are returning to take advantage of our 10% loyalty discount.
Jeff & Judith
I have to say this cabin was everything we expected and more. It was very clean and up to date. Tons of things for the kids to as well as many ways for the parents to relax. We enjoyed the game room and the convience of a full kitchen and laundry. The 3 D moviex and Ps3 were also amazing. I would definately rent again and pass the infomation onto anyone traveling in the area.
Thanks so much for the wonderful review. We are so happy you were able to enjoy our vacation cabin. Welcome to our Tennessee vacation family and we look forward to having you back for many return visits.
Jeff & Judith
Golf: 1 Golf Couse 2 kilometrin sisällä, toinen 8 kilometrin päässä
Ski: Ski OverGatliburg