Better than I expected
It was absolutely beautiful...from the entrance of the concierge....the atmosphere was lovely...the guest reps were friendly... Once we arrived we were upgraded... And the room was beautiful
Nice location but noise travelled through the walls
The property was nice and checking in and out was easy. Studio was nice sized and had small fridge, stovetop, microwave and even looked like a small oven. My only complaint was the noise. I could hear everything my neighbors were saying and they were just having normal conversations. It was almost like I was sitting next to them. Also very noisy above me. Not a huge problem if your neighbors go to sleep early and don’t stay up super late to visit. Overall had a nice stay despite the noise
Good value but paper thin walls and floors
Good location, clean room in a nice complex. The noise from the neighboring apartment was almost like we were in the same room. Good value unless you are a light sleeper.
Hi Colin -
Thank you for taking the time to share your feedback and you enjoyed our property and your stay with us. We take our guest reviews as a way to improve our service and as such we have shared your comments with our on-site team. We look forward to welcoming you back the next time you are in town!
Clean studio size room with limited kitchen
Room was clean, bed was comfortable, I have several complaints. The walls are paper thin and I could hear every conversation going on with the neighbors Nextdoor until at least midnight. The refrigerator in the kitchen isn’t even a half size, it’s so small you couldn’t possibly buy groceries to cook with and expect to store anything. The air conditioning shut off three days in row. I can back to my room and called front desk each time, they did send over maintenance immediately the problem was that they only temporarily fixed it. The maintenance guys were very polite and speedy in fixing it each time but when I called back to the front desk and spoke to CJ he acted like I was ridiculous for being pissed off that is was happening everyday and not getting fixed permanently. He was extremely rude and should be counseled for poor customer service. I needed to stay another two weeks in Williamsburg but elected to move all of my things to a different hotel.
Dear Anne -
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
VacayHome Connect Reservations Team
Nice cozy spot for hubby and I to celebrate our anniversary. Would defiantly stay again.
Hello Kiera -
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
We hope to see you again real soon!
Sandi - Reservations Team
Great location! Excellent condo! Could not have asked for a better experience.
Thank you for choosing our property for your stay. We are so happy you enjoyed your stay. The on site team at Wyndham Patriots' Place take great pride in their property and it shows. We welcome the opportunity to host you again the next time you are in town.