1/5 Hirveä
Andy A.
21. marraskuuta 2023
Huonoa: Sisäänkirjautuminen, viestiminen ja listauksen paikkansapitävyys
Terrible experience
First off the the complaint number filed thru VRBO is #120841664. Drove 2 hours and was unable to get the keypad code to work to get in. Spent 1 hour trying to get in between 4 of us with no success. Messaged the property owner and said that the code was correct. No it was not or either the code pad was faulty. Left my number so that someone could call me back with no success. Even the phone contact number went straight to voicemail and left multiple messages. Called VRBO and spoke to a representative and they also couldn’t contact the property owner. Needless to say I didn’t even get access in. And an additional expense in finding a hotel room just to have a place to stay. Even spoke with a neighbor that said he’s seen other guests having trouble getting in. I have video of the key pad not working and will continue to seek full reimbursement ! If that means seeking legal counsel then I will. Messaged the property owner on Sunday when we got back with still no response. I will call VRBO again tomorrow until I am reimbursed ! DO NOT stay at this property. It would have been nice to review it but as stated we where never able to get in !!
Andy A.
Yöpyi 1 yön marraskuussa 2023