Alessandra Dale - Intteli Vacation Homes
- englanti, espanja, portugali
100 %:n hyvitys, jos peruutus on tehty vähintään 30 päivää ennen saapumispäivää. 50 %:n hyvitys, jos peruutus on tehty vähintään 14 päivää ennen saapumispäivää.
Would have stayed somewhere else if I knew
I do not like to complain especially about vacation. However, I do not want anyone else to have the experience we did on vacation in regards to our stay in this home. I will keep it short and try not to bore you with all the details of how this was a vacation we will remember but only because it was not the best.
At the time we booked, this home was advertised with a communal pool we did not have access to. You can get way more for your money at the resort across the highway. Still Encore Resort just with more amenities. Also, keep an eye on those other homes they were cheaper than this home at times. Keep an eye on other resorts too, cheaper with more amenities available with no additional costs, even better.
The pool fits about 5 people comfortably (photo is actually size). Which does not make sense when the home holds 19. Be prepared for that. You are spending money for your family to enjoy themselves. Rent somewhere else with more amenities, it will be worth it.
I do appreciate the property manager calling after I sent her a couple emails with no replies (it was a holiday weekend). The last email I sent her while visiting, caught her attention and she called. Trying to make things right but was not successful. I guess her hands were tied and she was very limited on what she could do to make things right. A pass to the communal pool or a night return on our stay would have helped. Apparently, she couldn’t do that.
This is just a job to most of the employees we interacted with here at this resort. Even across the highway when we asked about communal pool and pizza delivery. One of the security guards actually said that when we checked in one evening, after we asked her a question. “This is a job,”she said. My reply, “yes that is very apparent you feel that way.” I love the work to live mentality, but since we all have bills to pay, you may as well enjoy your job and put real effort into making your customers happy. It’s all in how you look at it I guess. Don’t get me wrong, I am definitely not saying kiss bum.
I could go on with complaints from this family vacation property , but I will spare you. I will just leave you, the consumer who is planning a family vacation you all will remember, do your research and find another place that will actually be positively remarkable.
Nice vacation house for a big family. Plenty of room. Very clean. Walmart is right up the street will definitely stay again!!!
Recent stay in Kissimmee
We really enjoyed our stay in Kissimmee! The house was great and we had plenty of room for all 13 of us! My only complaints were they did not supply enough towels and they supplied no washcloths! Also, we had requested an early check in, but the email was not read. Overall, I would rate this house a 4 out of 5!
It was a very nice place. Looked exactly like the pictures
Maria F Franco
The house is styled beautifully but...
This house was plenty big enough for our large family, however it is not a kid friendly space. There are far to many breakables in perfect reach for small children. I would take that into consideration if you have kids traveling with you. We were never given any paper work to fill out for the gate, and we had a 10 to 15 minute issue every night trying to get back into the community. This house has everything you need for a great stay and it is close to the parks. I would just ask about the gate upon booking.
Thank you so much!
Great location, all extras for fee
Overall, we thought the rental was clean and well maintained. Proximity to Disney was a bonus. We were disappointed that we were charged extra for grill use and heating the pool. We tried to communicate our desire to use these amenities prior to arrival but received no response to emails. So they charged extra for same day service. And the grill was dirty and not ready for use upon arrival, yet we were still charged full price.