Luxury Rentals, LLC
Paikan päällä olevat palvelut
Juhlia/tapahtumia ei sallita
Lemmikkejä ei sallita
Yöpyjien enimmäismäärä:10 (enintään 10 aikuista)
A family vacation at Dorado Beach
The home is clean and well equipped. The support staff was very helpful and available. There are a few issues that should be addressed. The home has no food available, not even salt and pepper. Renters must be told to order meals and groceries from the list provided as there are no stores in the resort. The hot water should be adjusted as the present system is not adequate. It was nice to be greeted with a bottle of wine and a box of candy, but unwelcoming and unnecessary to have a sign on the table in the living room warning that there would be a $50.00 fine per item if the furniture or holiday decorations were moved.
Thank you for taking the time to write a review; we appreciate the feedback!
We are happy to hear you're satisfied with the villa and our service. Luxury strives to provide an excellent customer experience. Aqualina is a beautiful property for a vacation stay and is very well kept. We would like to apologize for any discomfort you may have had. Salt and pepper are not items our owners provide to ensure quality and control. As this is a busy rental, the owner does not feel safe, reusing, or leaving used items for health and safety reasons. We, as a company, can look into smaller sample sizes! Thank you for the input.
During the reservation process, we recommend guest rent a car for ease of mobility and shopping, or use the online delivery service of Supermax. If we can improve this process or the information we provide, we would greatly appreciate your feedback via email. We apologize you were not satisfied with the temperature of the hot water in the villa. Unfortunately, our property managers were unaware of this situation. We have taken note and will have our team look into this.
Lastly, we are happy your overall experience was great and hope you enjoyed the bottle of wine and box of candy! Christmas is the best time of the year! On the other hand, we apologize if the note seemed unwelcoming and unnecessary. It is a nice way of informing guests as we have had previous situations where this has happened.
We look forward to hosting you and your family again!
New favorite vacation locale!
This was our first time in PR and first time in Dorado resort. It was FANTASTIC! The house was perfect with 5 lovely bedrooms and 2 separate areas to watch TV which is really nice with adults and kids and different tastes in TV. Kitchen is well appointed with all the equipment needed to cook which we did a lot. The golf carts allowed us to zip all over the resort and there are so many places for kids to enjoy. ***you will definitely want to get the short term resort membership which gets you into all the pools restaurants and golf courses. Checkin was the only issue as we struggled to find the property with the pin that was sent but front gate team solved that for us.
The house was perfect, pool was lovely, towels and toys nice to have. We will be back!
Thanks for your review! Really happy you enjoyed your stay, Resort and property! It is exactly as explained, FANTASTIC! The house has a great location and it is breathtaking! Can't wait to have you back!
Regarding the pin, we are working on it to make it more specific. Sorry about this!
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
This house was amazing. Roomy, fully equipped and very clean. My family enjoyed every aspect. Golf carts were so convenient to get around with. Beach short golf cart drive away. Loved the pool, quiet area. Market and restauants near by.
My family thoroughly enjoyed this house. fully equipped. Beautiful location, loved the decor, plenty of space for everyone. We loved having the pool and the golf carts made it so easy to get around the complex to use the other amenities. We made memories of a lifetime. Thanks
So happy you enjoyed the house and were able to created memories for a lifetime! We feel thrilled and can't wait to continue creating memories for you and your family. Aqualina is just a gem and great for a vacation stay!
La casa sobrepasó nuestras expectativas! Excelente fin de semana!
La comunicación con los manejadores de la casa fue excelente desde el principio. La casa es lo que representas las fotos. Espaciosa, cómoda y muy bonita decorada. Fue la casa perfecta para compartir en familia.
Muy contentos con que la propiedad sobrepaso sus expectativas. Un placer haberle asistido y esperamos volver a tenerlos de visita.
Aqualina y el Resort son magicos!
I am so thankful she was patient and understanding as we had a bridal party staying in the home along with a Sunday brunch! She was accommodating with. Late check out and I would definitely stay with her again! Thank you soo much!!!
Really happy you enjoyed your stay and wedding and that the property served as a great memory for one of your most important dates. Wish you a life long of happiness and would love yo have you back once again.